Returns & Exchanges
At Anya's Shop, we want you to love every piece you purchase; if you are not completely satisfied, we offer easy returns and exchanges within 30 days of delivery. Please ensure items are unworn, unwashed, and still have the original tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in the original packaging and include the printed return slip inside the parcel.
Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing